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Shipping Policy

Shipping Policy

At Bricktopia, we are committed to providing you with an exceptional shopping experience, including fast and secure shipping of your brick sets.

Below is our shipping policy:

Free Shipping: Enjoy free shipping on all our products according to the current promotion. This is our way of thanking you for choosing Bricktopia and making your purchases even more accessible.

Delivery Times: We strive to process and ship your order as quickly as possible. Once payment is confirmed, estimated delivery times are 4-7 business days, depending on your location.

Order Tracking: We will provide you with a tracking number so you can track your package at all times. If you have any questions about the status of your shipment, please do not hesitate to contact us.

Reduced packaging: At Bricktopia we are committed to contributing to the care of the planet 🌎 reducing our carbon footprint, which is why we choose to send your sets in recyclable security bag packaging ♻️ instead of disposable boxes. Even if you decide to give a gift or buy the box, contact us and we will send your set ready for gifting.

Lost or Delayed Packages: In the unlikely event that your package is lost or does not arrive within 20 business days of shipment, we offer two options for your peace of mind:

  • Total Refund: You will receive a full refund at no additional cost.
  • Store Credit: We offer you a store credit for the amount equivalent to your order, so you can make a new purchase.

Contact us: If you have any questions or need assistance with your shipment, our support team is here to help. You can contact us via our email contact@bricktopia.mx or send us a WhatsApp to +52 56 5658 9220.

Thank you for trusting Bricktopia. We are here to make sure your shopping experience is perfect from start to finish!